Zendesk

We usually reply within 24 hours after the project is posted to us.

Prodstarter has a internal team of experts that can work on your project right away. However, if you want control over the experts that should work on your project, you can hire a developer or agency under the developers & agencies menu link.

Yes, we do have a money-back policy that guarantees that if any of our requirements are not fulfilled to what was mutually agreed upon in the scope of work of the project, you will receive either a partial or full refund, depending on the amount of work that has been done. We do follow a simple and fair dispute resolution process in which we gather information from the communication we have done on the project.

It usually takes around 22-24 hours for a project to be fully scoped and estimated. Once we agreement is reached, and payment is made, we will start working on your project.

We do have simple terms for the payments:

• 100% Upfront payment with shortest delivery time and project less than $1,000
• 50% upfront and 50% upon project completion for project greater than $1,000 and a bit more high turnaround time.

We do accept Following payment modes:

• ACH is preferred.
• We accept credit cards and PayPal, too.

Yes, you can contact us through the chat button or you will redirected to book a call with the team once your project is submitted